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Refunds

We refund all in-store and by-mail Walmart Business returns to your original method of payment. We can’t always refund outbound shipping charges. This can include regular and freight shipping, and any shipping surcharges.

Debit or credit card

Debit and credit card refunds will be available in up to 10 business days.

If you used a debit or credit card, we issue refunds to that same card. Stores may be able to provide cash for in-store returns. If you don’t have the original card, we’ll put your refund onto a Walmart gift card.

Return in-store items without a receipt

Show us your valid, government-issued photo ID. If your ID information matches with the one stored in our secure database, you’ll be able to make a return.

You can then choose to do one of the following:

  • Exchange the item with another item.
  • Get a cash refund if the returned item is less than $10.
  • Get a Walmart shopping card or gift card if the returned item is equal to or more than $10.
  • If available, send the item to the manufacturer for repair.

We refund returns to your original method of payment. Select Here to find more information on how to start a return.

If you cancel your order and it doesn't ship, please review our information on authorization holds.

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