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Business Name: Upper Echelon Products LLC
6800 Burleson Road
Building 310, Suite 100
Austin, TX 78744, US
Seller reviews
stars
Most helpful positive review
5 out of 5 stars review
The pillow was delivered within 2 days after placing the order. It was packaged perfectly. It was also priced very fairly.
Mods
Most helpful negative review
1 out of 5 stars review
Purchased the Max Cool Humidifier from Walmart and was happy with its performance for approx. 6 months. However, it completely stopped working. Spent a lot of time with their Support Team today. No solution nor replacement. Problem was they could not locate my order %23 they requested. I confirmed at least 6 times, not my fault they cannot get their job done. Still no replacement, I would not buy from them. also reflects on Walmart.
wavelover
189 reviews
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- 5 out of 5 stars review7/23/2026The pillow was delivered within 2 days after placing the order. It was packaged perfectly. It was also priced very fairly.Mods
- 1 out of 5 stars review3/31/2026Purchased the Max Cool Humidifier from Walmart and was happy with its performance for approx. 6 months. However, it completely stopped working. Spent a lot of time with their Support Team today. No solution nor replacement. Problem was they could not locate my order %23 they requested. I confirmed at least 6 times, not my fault they cannot get their job done. Still no replacement, I would not buy from them. also reflects on Walmart.wavelover
- 1 out of 5 stars review7/3/2026Never softened up, cushion us hard as a rock, impossible to sit on for any length of time, and as don’t walk, I sit in recliner 24 hours a day. I’m sorry it didn’t work out for me, be glad to return it so you can see how inferior it is compared to first one I bought. I would appreciate refund on cushionSharon
- 5 out of 5 stars review6/8/2026I liked this product so much I bought 2. The blanket is big, the sand or grass shakes off, it has stakes to hold in place. The ease of packing this up into its little carrier bag is wonderful. Washes %26 drys well. Completely satisfied with this item even the colors are vibrantRhonds
- 5 out of 5 stars review9/2/2026This has been the best door screen ever! I've purchased many of these in the past but this one is the thickest and best quality material used for this purpose. Our dog is able to go in and out without any problems. It snaps back instantly. I would recommend this product to anyone. Great productGeorgene
- 5 out of 5 stars review10/11/2026This is great. Besides the toaster being quick, the air fryer is terrific. Best part are all the presets. They work perfectly, timing %26 doneness for everything we have cooked came out perfectly. Very nice product. Price was very reasonable, especially when a regular toaster oven costs as much or more.Rosemarie
- 5 out of 5 stars review11/1/2026I bought the one in blue. I had it before and it finally wore out but then I bought one white and it stained up very easily because of my hard water so I ended up buying another one in blue and I’m using that now and at last very long time and it’s very comfortable in the bathtubTonya
- 1 out of 5 stars review10/31/2026Le solicité el reembolso al vendedor y me dieron una etiqueta válida hasta el día de hoy para entregarlo, me presenté en Walmart y no me lo quisieron recibir, me dijeron que era un artículo no reembolsable, aún espero que se comuniquen conmigo para reembolsarme, pero por lo pronto no recomiendo a este vendedor.Beatriz
- 1 out of 5 stars review11/27/2025This arrived in a damaged and taped box. It is obvious that the item was used and returned! I did not even open it because l am returning it. I would be ashamed to gift this as a gift. You should be embarrassed to send something in this poor condition.Jo
- 5 out of 5 stars review12/25/2025Had a problem removing the brand new glass carafe - seller responded immediately with an offer to replace the unit with a new one but I had already figured it out.! Good seller, fast shipping and very responsive.JZ
About Seller
info:
This seller may also engage in manufacturing, importing or reselling consumer products.
ABOUT US: Upper Echelon Products is a local U.S. company based in Austin, TX. We are the sole manufacturer and distributor of Repel® and Rain-Mate umbrellas, Everlasting Comfort seat cushions, back cushions, knee pillows, neck pillows, and pillow protectors, Le Chateau wine decanters, Café Du Chateau French presses, LumiLux toilet bowl lights, and Flux Phenom magnetic screen doors. We live for challenges and love to make our customers happy. We sell directly to the consumer through Walmart, and offers from other sellers are counterfeit. To ensure you receive an authentic product, please avoid purchasing from other sellers. CUSTOMER SERVICE: Every single one of our products comes with a lifetime replacement guarantee. If anything goes wrong with your product, we will send you a replacement for free! To provide you with a hassle-free experience, no return is required. CONTACT US: Please contact us directly for all customer service needs. E-mail: support@upperechelonproducts.com
Tel: (737) 270-7661