Business Name: Hansa USA LLC
62 West 45th St
Floor 3
New York, NY 10036, US
Seller reviews
stars
Most helpful positive review
5 out of 5 stars review
I'm leaving a second review for the necklace I bought because it's amazing. Firstly the pictures don't do it justice. I wear this thing all the time, to sleep and even in the shower and it hasn't tarnished or had any issues. I think this is the best value for the least money I've gotten from a piece of jewelery. If you're undecided it is a good company and great jewelry in my opinion.
toshia
Most helpful negative review
1 out of 5 stars review
When the diamond fell out of the mounting, I contacted their customer service and was given the run around on repair or replacement service. All they did was forward a picture of the issue to their QC department and that was the last I heard anything about it! Shipping was good and it arrived on time with no issue. It's a very lovely diamond and the necklace was nice enough until the mount failed and the diamond was nearly lost. I'm still waiting on help from their QC department, but my hopes are not high. I'll be contacting Walmart customer service about it shortly. It's only been 4 months and the diamond mount should not have failed so soon!
JOHN
220 reviews
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- 2 out of 5 stars review1/2/2026These earrings are big and gaudy. They definitely look fake. All dazzle no razzle. When I order stud earrings I want to see small and dainty. Now that is a personal preference but if I seen these o someone else I would think rap star or phony. I will be returning these. i do want to add that if these were smaller they would be very attractive and not look too much. They are very over the top. Again just my opinion.Amy
- 1 out of 5 stars review5/28/2026When the diamond fell out of the mounting, I contacted their customer service and was given the run around on repair or replacement service. All they did was forward a picture of the issue to their QC department and that was the last I heard anything about it! Shipping was good and it arrived on time with no issue. It's a very lovely diamond and the necklace was nice enough until the mount failed and the diamond was nearly lost. I'm still waiting on help from their QC department, but my hopes are not high. I'll be contacting Walmart customer service about it shortly. It's only been 4 months and the diamond mount should not have failed so soon!JOHN
- 5 out of 5 stars review6/12/2026I'm leaving a second review for the necklace I bought because it's amazing. Firstly the pictures don't do it justice. I wear this thing all the time, to sleep and even in the shower and it hasn't tarnished or had any issues. I think this is the best value for the least money I've gotten from a piece of jewelery. If you're undecided it is a good company and great jewelry in my opinion.toshia
- 3 out of 5 stars review6/18/2026I did not have communication with seller but the only complain I do have is if selling jewelry, they should include a certificate of authenticity. Not only will the buyer feel more at ease but they will al continue to do business with seller because they know they could be trusted and their items are what they say they are.RUBY
- 1 out of 5 stars review1/20/2026I bought your earrings and they were not nice at all sio Isent them back the next day. NOW WALMART HAS CLOSED MY ACOUNT BECAUSE IT SAID I DIDNT RETURN THEM AND I WAS DOUBLE CHARGED.victoria
- 1 out of 5 stars review2/5/2026I would give 0 but I can't. Sent the necklace back and after several emails we have chalked it up to burn me once. Not only did they took our money they got the necklace back also. We will not be using this company again I will tell everyone I know.Wade
- 5 out of 5 stars review3/5/2026I saw them on my phone and liked them from that point on….❤️ The only thing they looked like they had the screw backs, which I liked, but when I rec’d them no screw backs. This is what I really ordered and didn’t get the screw backs. Sad😡Edward
- 3 out of 5 stars review12/29/2025the shipping was delayed several times and I dont believe the picture is an accurate representation of the ringTessa
- 3 out of 5 stars review1/21/2026Beads were missing from one earring. I purchased a different pair instead. Shipping was prompt, price was fair.Wanda
- 5 out of 5 stars review1/29/2026description is always accurate. They also inform of any treatments heating/coating to any stones. Have purchased from them for years.charmed
About Seller
info:
This seller may also engage in manufacturing, importing or reselling consumer products.
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