Business Name: Rubie's DTC LLC
5915 S. Moorland Rd
New Berlin, WI 53151, US
Seller reviews
stars
Most helpful positive review
5 out of 5 stars review
The accuracy of the pink elf outfit was perfect. The outfit was well made and the sizing was true to size.I purchased a size 4/5, and the girl was 42 lbs.
I was pleasantly pleased with their product, i would purchase again from the seller Rubies.
Sharon
Most helpful negative review
1 out of 5 stars review
I ordered this costume in a size Large, and I was sent a Medium. I immediately emailed the seller to let them know they sent the wrong size and they said there was nothing they could do to get a new one to me in time (which was over a week away). When the new one arrived, it was also a Medium! So, AGAIN, the wrong size! Completely ridiculous!
779 reviews
Sort by
- 5 out of 5 stars review1/30/2026The accuracy of the pink elf outfit was perfect. The outfit was well made and the sizing was true to size.I purchased a size 4/5, and the girl was 42 lbs. I was pleasantly pleased with their product, i would purchase again from the seller Rubies.Sharon
- 5 out of 5 stars review5/27/2026The product came quickly, however I would not order the specific product again because it was a bust for me. It did not grow as shown on the package. So although the seller is a five, the product is not.Cher
- 1 out of 5 stars review11/20/2025I ordered this costume in a size Large, and I was sent a Medium. I immediately emailed the seller to let them know they sent the wrong size and they said there was nothing they could do to get a new one to me in time (which was over a week away). When the new one arrived, it was also a Medium! So, AGAIN, the wrong size! Completely ridiculous!
- 1 out of 5 stars review10/31/2025Item arrived within timeframe. However this costume appears to be USED! There is a tear in the pants near the crotch near the seam. Also the RED AND WHITE bow tie is tied together with a PINK ribbon, which is also unfrayed. And last but not least- the costume has a fragrance like perfume which I noticed while steaming the wrinkles out. Very noticeable as we do not use fragrances in our home due to health concerns. I’m highly annoyed! Please contact me for a refund.Holls
- 1 out of 5 stars review1/28/2026they were way later on the delivery than they promised and as a result the costumes were not used, uggg !!! we had to figure out an alternativeDonald
- 2 out of 5 stars review11/11/2025It's a cute costume but unfortunately runs very small. The hat was okay but the body was very tight and short on my slim 65 pound child. I had to return it.C
- 3 out of 5 stars review12/2/2025never contacted the seller became the return date had expired, didn't think a return would be honored. Gave 3 stars anywayCindy
- 5 out of 5 stars review11/30/2016Item can't be found at grocery store. Nor the many choices available.Edie
- 5 out of 5 stars review11/3/2016Right on time with shipping.MrsBobbieG
- 5 out of 5 stars review2/22/2026I didn't need to contact them at all cause it's what I wantedLenden
About Seller
info:
This seller may also engage in manufacturing, importing or reselling consumer products.
Rubies is the world’s largest designer, manufacturer and distributor of Halloween costumes and accessories. The wide-reaching network of Rubies partners speaks to their lasting presence within family households for over 70 years being used, trusted, and loved by generations of parents and children. Proud to inspire and delight its audience, Rubies offers a vast selection of products that extends well beyond Halloween, helping people around the world celebrate holidays and special occasions. Using the talent of their stellar in-house design team, Rubies develops costumes and accessories for the hottest licensed properties, offering something for everyone in the family, including your pets! Whether it's a smaller independent store, a national chain or even a virtual marketplace, Rubies products are prominently featured in a broad range of retailers, selling toys, costumes, and party supplies. Rubies and their sister companies distribute these sought-after products in regions including the United States, Canada, Europe, Mexico, South America, Australia, and Asia, spreading joy worldwide.