Business Name: Craig Frames, LLC
140 Industrial Parkway
Ithaca, MI 48847, US
Seller reviews
stars
Most helpful positive review
5 out of 5 stars review
They done such an extraordinary job wrapping this, it’s absolutely a beautiful frame, just what I wanted, it was a little to big but that was my fault, but I made it work! Thank you!
jennifer
Most helpful negative review
1 out of 5 stars review
Well hi there! So why is the relief on the frame you sent me practically flat/2D and hair thin vs the frame you show in your listing? What i received is no where near the dimensional detail of what you are advertising here. Barely even ‘similar’ in any/every sense of it’s design. Down to the orange/umber highlights which i could argue do not even exist on the what looks like a truly awful knockoff that i was sent. Can you provide any adequate reasoning for the blatant differences? Can you provide the item you have listed for sale as it should be? Either you were scammed by the manufacturer of these or you knowingly shipped out an awful scam. I had searched and waited for YEARS to find the perfect frame for a drawing my son made in his youth...
LA
164 reviews
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- 1 out of 5 stars review1/28/2026Well hi there! So why is the relief on the frame you sent me practically flat/2D and hair thin vs the frame you show in your listing? What i received is no where near the dimensional detail of what you are advertising here. Barely even ‘similar’ in any/every sense of it’s design. Down to the orange/umber highlights which i could argue do not even exist on the what looks like a truly awful knockoff that i was sent. Can you provide any adequate reasoning for the blatant differences? Can you provide the item you have listed for sale as it should be? Either you were scammed by the manufacturer of these or you knowingly shipped out an awful scam. I had searched and waited for YEARS to find the perfect frame for a drawing my son made in his youth...LA
- 1 out of 5 stars review4/23/2026Spare yourself frustration dealing with this company. It seems that the mission of their Customer Service is to deflect and not help the customer at all. They just copy-and-paste irrelevant answers and keep moving the goal posts, instead of addressing simple questions.Customer
- 4 out of 5 stars review2/17/2026This was the best packaging I've ever seen on a box. The frame arrived in perfect condition; however, part of the hanging accessories was missing, so I made a trip to Walmart for the missing piece. That cost the review a star.Lin
- 4 out of 5 stars review2/2/2026Its a beautiful frame but for the cost, I was expecting a glass enclosure. I guess I did not read the description. The frame is light and easy to handle, though! The frame is beautiful on the wall.GApeach
- 5 out of 5 stars review1/31/2026They done such an extraordinary job wrapping this, it’s absolutely a beautiful frame, just what I wanted, it was a little to big but that was my fault, but I made it work! Thank you!jennifer
- 5 out of 5 stars review1/19/2026i order one of these frames in the corresponding color for the certificates my daughter gets each time she ranks up a belt in karate. they are perfect! well made, great colors!amber
- 5 out of 5 stars review1/19/2026No problems with the issues you listed, the problem is that I ordered the frame one inch too large, I will reorder soon. Thank you for your great service and the frame is beautiful!Walter
- 5 out of 5 stars review1/21/2026Frame is exactly as described, very handsome and lightweight. They did an incredible job safely packing up and shipping the frame. The frame is perfect for my poster.Margo
- 5 out of 5 stars review1/22/2026I purchased the Craig Frames Resilience in black and they’re gorgeous. I couldn’t be happier with them. Shipping was easy and quick and I’ll purchase these again.VICKI
- 4 out of 5 stars review1/28/2026We needed a BIG frame, and this worked out very nicely. It does have a couple less than perfect spots, but for the price, it's perfect. Would definitely purchase Craig frames again.Vicki
About Seller
info:
This seller may also engage in manufacturing, importing or reselling consumer products.
Over 20 years ago our founder and owner started carefully assembling picture frames out of his garage to fulfill local orders on time every time. He worked tirelessly to build his small but thriving business from the ground up. Craig Frames, Inc. was born. That was a long time ago and we’re no longer in that garage. We still work tirelessly though, and we still maintain that high level of quality workmanship while striving to fulfill orders on time every time. Craig Frames would not be the largest picture frame manufacturer in the midwest if it weren’t for our loyal customers. We remind ourselves of that fact each morning when we punch that clock to begin the workday. All of our frames are American made. We partner with moulding manufacturers that are located here in the U.S. and who are just as concerned with the environment as we are. You order a frame online from us and we build it right here in Ithaca, Michigan. We are always looking for the best moulding material on the market so that we can present you with a picture frame that we would gladly hang in our own homes. We also believe that you should have access to quality product without having to get a second job to pay for it. That’s why we do our best to offer you the most competitive pricing you will find anywhere. Craig Frames has something for everyone. We’re a wholesaler. We’re a retailer. We are your hometown custom framing shop…whether you live a few blocks or 1,500 miles away. Contact us today. We are always looking for empty walls to fill, bare rooms to dress up, art prints to protect, and customers to serve. You can also follow us on Facebook and Twitter, where we've been known to offer special deals, contests, and giveaways to our loyal followers and fans. That's our story.