Business Name: Chapal Zenray, Inc.
4435 Spring Valley Road
Dallas, TX 75244, US
Seller reviews
stars
Most helpful positive review
5 out of 5 stars review
Awesome
Klbb
Most helpful negative review
1 out of 5 stars review
I purchased this watch as a Christmas gift. When I received this watch it did not work. I contacted Walmart and Chapal Zenray twice by e-mail explaining the product was defective and requesting a replacement. I did not even get an e-mail back. Money wasted and terrible customer service.
Toby
5 reviews
Sort by
- 1 out of 5 stars review12/12/2016I purchased this watch as a Christmas gift. When I received this watch it did not work. I contacted Walmart and Chapal Zenray twice by e-mail explaining the product was defective and requesting a replacement. I did not even get an e-mail back. Money wasted and terrible customer service.Toby
- 1 out of 5 stars review12/30/2016I have sent an email to the seller but have not heard back from them yet. But, based on other feedback I just saw on the site, I may be out of luck with that avenue.Sage
- 1 out of 5 stars review1/6/2017Item arrived broken. They don't reply to emails and the phone number they provide you is no longer in service. Still trying to get my money back.Horrible
- 3 out of 5 stars review2/9/2017This arrived quicker than other items I've ordered.cruz88
- 5 out of 5 stars review3/20/2017AwesomeKlbb
About Seller
info:
This seller may also engage in manufacturing, importing or reselling consumer products.
GenCast Jewelry and Watches has been servicing customers with the finest watches and jewelry for over 40 years. We have factories in Thailand, Switzerland, and China. We have offices in Dallas, New York, Hong Kong, Bangkok and Switzerland.