Freshware, Inc.Pro Seller

Freshware is the sole authorized seller of authentic Freshware products (other than Walmart) on the Walmart platform. Offers from other sellers are scamming attempts, counterfeit products or unauthorized reselling. To ensure your complete safety and the excellent service we strive to give our customers, please avoid purchasing from other sellers. Customer Service 30-day money-back guarantee for any reason  For 30 days after the date of purchase, return your undamaged Freshware product and receive a full refund for ANY reason. 18-month warranty for quality-related issues For 18 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND.  Reminder: Be sure to use your product as directed. Free user support Not sure how to get your Freshware product to work properly?  Contact our world-class, friendly support team for quick solutions. Limitations • Our returns and exchange service is limited to all purchases made from Freshware. If you purchased through a different retailer, please contact them directly.  (Unauthorized reselling of Freshware products is prohibited.) • Warranty-related shipping costs can only be covered in the country of purchase.  If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility.   Alternatively, we can offer a 50% refund of the item's purchase price without the need to return. • If returning an item, please ship it back within 20 days after you receive approval. Further delay may void your return.  Friendly reminder: When contacting us for help, be sure to have your Freshware product handy for troubleshooting! In the event our exchange policy changes, we’ll be sure to update this page. Contact us Email: support@Freshware.com Phone: 1-626-788-2010 (US) Mon-Fri 9am - 5pm (PST)