Seller reviews
Most helpful positive review
Most helpful negative review
- 5 out of 5 stars review1/11/2026add motor was excellent bought a trike from them last time I bought an e-bike want to take a moment to praise FedEx especially it's driver very helpful and kindRusty
- 4 out of 5 stars review7/8/2025The seller is trying hard to resolve my problem with the front basket. So far, we have not come to a significant resolution, but I’m hoping it will all work out.Jeff
- 5 out of 5 stars review11/15/2025They work perfect on my electric bike and see behind me now I would recommend them and I would buy them again they fit tight on the handlebarsRobert
- 3 out of 5 stars review5/30/2025Shipping was well coordinated. Assembly straight-forward if you are familiar with bicycles. Unable to contact Maxfoot with questions. REDanonymous
- 5 out of 5 stars review9/21/2025Great seller. Product as described and arrived quicklyTC
- 1 out of 5 stars review10/4/2025Stay away from this seller and its products. They don't send you what you order!Michael
- 3 out of 5 stars review11/11/2025They returned emails and answer phone calls. Disagree with the return policyMyle
- 3 out of 5 stars review4/8/2025Not all items were included in shipment, so I had to get seller to send out the omitted items. They ship USPS so expect long wait times for delivery.J
- 5 out of 5 stars review2/26/2025The mirrors were just as described in an excellent quality and arrived on time and in great condition.tk
- 5 out of 5 stars review9/24/2021The first bike (26" tire) I got was rated for my height, but my feet weren’t able to touch the ground even with the seat in its lowest position, causing me to fall several times. This (20") bike was rated for the same height, but the lower seat allows my feet to be flat on the ground while seated and has made stopping and starting so much easier. The only thing I don’t like is the tiny little seat that comes with it-felt like sitting on a fence post! I bought a different seat separately and it fits my wider bottom better.Labrat
About Seller
Welcome to the ADD&MF&Z E-Bike Store! We set up in 2006. And own in United States Store, Customer Service Center and Shipping System that allows customers to get faster shipping service and more satisfaction. Any questions for bike and other, please feel free to contact us at (888) 660-0868.
Please note that after purchasing, you agree to our terms of purchase.
ORDERS MORE THAN 30 DAYS FROM DATE OF RECEIPT BY CUSTOMERS ARE NON-REFUNDABLE.
WE REQUIRE PICTURES OF DAMAGED GOODS IN ORDER TO ISSUE A RETURN/REFUND.
ALL PRODUCT RETURNS MUST BE IN UNOPENED AND IN SALABLE CONDITION TO RECEIVE A FULL REFUND. IF THE ITEM IS OPENED OR USED THE ORDERS SUBJECT TO A 10-20% RESTOCKING FEE.
PERSONAL REASONS FOR RETURN (DISLIKE, UNSUITABLE, ETC .), WILL BE CHARGED 10-15 % OF THE RESTOCKING FEE AND THE RETURN SHIPPING FEE IS BY THE CUSTOMER ACCOUNT. ELECTRIC TRIKE MAY BE MORE THAN 15% OF RESTOCKING FEE.
ANY PACKAGE THAT IS REFUSED OR UNDELIVERABLE DUE TO INSUFFICIENT ADDRESS, OR MARKED AS UNCLAIMED, IS SUBJECT TO A 15% RESTOCKING FEE.
TO PREVENT THE RETURN WITHOUT THE PACKAGE BOX, PLEASE MUST KEEP YOUR CARTON/PACKAGE BOX FOR ONE MONTH, AND DO NOT THROW AWAY YOUR CARTON CASUALLY.
THE CUSTOMER IS IN CHARGE OF PROPERLY PACKAGING THE BIKE, AND RETURNING TO
4188 ARDEN DR,
EL MONTE, CA 91731-1902
UNITED STATES
ANY DAMAGES CAUSED DURING THE SHIPPING DUE TO THE LACK OF PACKAGING MIGHT BE DEDUCTED FROM THE REFUND.
HOWEVER, IF YOU RECEIVE AN INCORRECT OR DEFECTIVE PRODUCT, WE'LL PAY THE RETURN SHIPPING COSTS AS THIS IS A RESULT OF OUR ERROR BY SENDING YOU A PRE-PAID SHIPPING LABEL.
· RETURN REQUIREMENT:
· LESS THAN 10 MILES ON THE ODOMETER.
· NO MAJOR SCRATCHES OR PAINT CHIPS. ANY ATTEMPT TO HIDE SCRATCHES AND CHIPS WILL RESULT IN REFUND DEDUCTION.
· DEPENDING ON THE BIKE(S)' CONDITION, A RESTOCKING FEE OF 10 - 20% WILL BE CHARGED. ORDERS OUTSIDE THE CONTINENTAL UNITED STATES MAY CHARGE A RESTOCKING FEE OF UP TO 50%.
· PLEASE CONTACT OUR WALMART SUPPORT TEAM FOR RETURN/REPLACEMENT INSTRUCTIONS.
IF A RETURN HAS BEEN APPROVED, THE CUSTOMER IS IN CHARGE OF PROPERLY PACKAGING THE BIKE, AND RETURNING TO
4188 ARDEN DR,
EL MONTE, CA 91731-1902
UNITED STATES
ANY DAMAGES CAUSED DURING THE SHIPPING DUE TO THE LACK OF PACKAGING MIGHT BE DEDUCTED FROM THE REFUND.
When you receive and sign for the bike, please carefully check if your package box is damaged or not. If it is damaged, please make a remark "The Package Damaged" on the receipt certificate. Otherwise, the carrier will deny that they broke the item to deny the package damaged claims.
Warming Tips:
1. Cancellation order policy: Cancel the order before shipping out, there is no processing fee will be charged. However, cancellation of orders after shipment, a restocking fee shipping fee of 10-15% will be charged.
2. When you receive and sign for the bike, please carefully check if your package box is damaged or not. If it is damaged, please make a remark that "The Package Damaged" on the receipt certificate. Otherwise, the carrier will deny that they broke the item to deny the package damaged claims.
3. Please unpack and check your bike as soon as possible after receiving it. If your bike has any damages during transit, please contact us with related pictures in 3 days so that we can handle it for you. Compensation for damaged packages will not be accepted for more than 3 days.
4.To prevent the return without the package box, please must keep your carton/package box for one month, and do not throw away your carton casually. It is also imperative that you retain the shipping wooden pallet if the item is a complete tricycle. If these packing items are discarded. the return will become that much more complicated and expensive.