We do not offer shipping to PO Boxes. Please use a physical street address for your delivery.
-Orders are currently being processed 7 days a week, the same day they are placed.
-Handling time is CURRENTLY between 0-4 business days [after processing].
Tracking is sent out every 12 hours M-F, and once daily on weekends.
-Cancellations are addressed with priority - Please only request a cancellation once if you have just placed the order, or have not gotten tracking or your order in more than 7 business days since placing the order.
Please wait until 1 week after placing your order to send a tracking request.
-Damaged goods can be replaced - Please contact us if you have any issues.
-We appreciate your cooperation, understanding, and patience with us during these times.
-Large Items, Large Orders and Heavy objects may be shipped via an LTL carrier - You must provide a working phone number for these orders so delivery can be arranged.
We process all of our orders the same day the order was placed, Monday through Friday 6am-11:59pm EST. Orders typically ship same day when placed before 12pm EST. We ship from over 10 warehouses all across the United States. While handling time varies from 0-4 days, Carrier transit time is typically less than 2 days for most orders.

Factory Hardware Store is a full line distributor of thousands of home and industrial goods. We have products ranging from inflatable pool swans, to home generators, from tools to holiday decorations. We aim to provide the top products you know and trust from brands known for their superior quality. Shop our selection and please let us know if we can help you with any of your shopping needs.

We own and operate an Ace Hardware Store. Please contact us if you have any questions about our product assortment.